How disputes get resolved
Disputes are not all alike, and the Project Neutral® Methodology does not treat them alike. It defines a toolkit and trains the judgment to pick from it.
Method selection is professional judgment, never a mandatory sequence. The Project Neutral® reads the stakeholder dynamics, the project impact, and the timing, then picks the method most likely to resolve the dispute while preserving the working relationship. Don't spend a higher-tier tool where a lower one would work, and don't escalate past a method that would have worked.
Early Neutral Evalutation
A fixed-price, 21-day Early Neutral Evaluation producing a confidential advisory evaluation.
Embedded monitoring
A standing Project Neutral®: cadenced check-ins, milestone reviews, early-warning detection.
Informal resolution and mediation
Fact finding, structured negotiation, facilitated settlement, executive escalation. Where most value is delivered.
Advisory Opinion
A reasoned, non-binding written evaluation to break an impasse.
Arbitration, by opt-in
An Appealable Award or Binding Award, only on the parties' written mutual consent after the dispute has arisen.